About MoonPay
Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy by making digital money move as universally and effortlessly as the internet.

Why?

Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reach for many.

What we do

MoonPay is a unified payments platform for digital currency. We make it easy for anyone, anywhere, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement all built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship.

Proven at scale

Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on MoonPay every day.

We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable.

But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be.

If you believe financial freedom should be for everyone. If you believe in building a fairer, more open financial system - we want you with us. To build systems that benefit all, we need contributions from all, regardless of background.

Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal.

✍️ About the Opportunity
MoonPay is on a journey to become One Company, with one source of truth on processes. As we scale globally and integrate multiple acquired entities, our payroll operations are becoming increasingly complex across jurisdictions, vendors, and compliance frameworks.

The Payroll Operations Administrator will play a critical role in supporting the global payroll function by absorbing a growing volume of BAU payroll work and payroll-related HR administration, enabling the Payroll Manager to focus on strategic delivery, global payroll ownership, and long-term transformation initiatives.

This role is essential to sustaining payroll accuracy, compliance, audit readiness, and employee experience as payroll demand is expected to increase by at least 25% in 2026, with additional entity integrations anticipated.

Key Objectives of the Role

Support the delivery of accurate, compliant, and timely payroll across multiple entities and jurisdictions
Reduce operational risk by strengthening payroll controls, documentation, and audit readiness
Enable global payroll centralisation and M&A integration in line with MoonPay’s One Moon strategy
Improve payroll data quality, visibility, and reporting across Finance, Legal, and People teams

Key Responsibilities

Payroll Operations Support (BAU)
Support monthly payroll preparation across multiple countries and providers
Assist with data collection, validation, and upload from Workday (new hires, leavers, salary changes, PTO, location changes)
Liaise with payroll providers to resolve queries and discrepancies
Support payroll approvals and ensure documentation is saved accurately for audit purposes
Assist with benefits administration aligned to payroll (pensions, insurance, allowances)
Payroll Compliance, Reporting & Audit Support
Maintain payroll compliance trackers, including statutory filings and deadlines across jurisdictions
Support preparation and organisation of payroll evidence for internal and external audits
Assist with payroll reconciliations against GL postings and benefit invoices
Help maintain accurate audit trails for payroll adjustments, payments, and approvals
Support tax amendments and year-end reporting processes (e.g. P60, W-2, W2C)
Payroll-Related HR Administration
Support employee onboarding and offboarding from a payroll and benefits perspective
Assist with employee lifecycle changes (address updates, tax forms, benefit enrolments)
Act as first-line support for payroll-related JIRA tickets and employee queries
Support local authority reporting and documentation requirements where required
Process, Documentation & Systems Support
Maintain payroll documentation in Confluence (process maps, SOPs, Loom recordings)
Support updates to the payroll master sheet and calendar
Assist with vendor coordination and tracking of payroll provider performance
Support ongoing standardisation of payroll processes across entities
unlock provider cost savings (e.g. overlapping vendors, duplicate fees, negotiations, etc.) and additional reduction of opex costs associated with payroll where possible
Project & Transformation Support
Support payroll-related projects, including:
M&A payroll integrations
New entity payroll setup support
Payroll centralisation and OKR initiatives
Act as an operational liaison for new entities joining MoonPay
Support ad-hoc People Team projects related to payroll operations

Essential Skills & Experience

Experience in payroll operations administration in a multi-entity or international environment
Strong attention to detail with a high level of data accuracy
Experience working with various payroll providers and external vendors
Understanding of payroll compliance, statutory reporting, and audit requirements
Strong organisational skills and ability to manage multiple deadlines
Comfortable working with our current systems and platforms e.g. Workday, ADP, Deel, Payassist, etc.)
Confident communicator with Finance, Legal, People, and external partners

Ways of Working

Works closely with the Payroll Manager, Finance, Legal, and People Ops teams
Operates in a high-trust, high-accountability environment
Supports a culture of documentation, process improvement, and compliance excellence
Comfortable working in a fast-paced, evolving global organisation

Success in This Role Looks Like

Payroll processes run smoothly with reduced operational pressure
Payroll data is accurate, well-documented, and audit-ready
Faster onboarding/offboarding and improved employee experience
Payroll Manager can focus on strategic delivery and global integration
MoonPay progresses toward a fully centralized payroll model

BLOCK Values

We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values:

B - Be Hungry

L - Level Up

O - Own It

C - Crypto Curious

K - Kaizen

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.

Benefits & Perks 💡
💰Competitive salary package

🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay

📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards

🚀 Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant.

🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)

🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours

🩺 Private Healthcare benefits: To protect you and your loved ones

🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought

📚 Annual training budget: We support your training journey every step of the way

🪑 Home office setup allowance: Create the home office of your dreams

👛 Remote working allowance: Those working fully remotely get a little extra for utilities

💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN

💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC

✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons

🚀 Working in a disruptive and fast-growing company where excellence is rewarded

Commitment To Diversity
At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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